Privacy policy

The following privacy policy (“Privacy Policy”) regulates the manner in which personal information is collected, used, preserved and disclosed by MyCN affiliated to (Rami Muhammad Rami Al-Harbi Office for Commercial Services) and its corporate entities and its affiliates (collectively referred to as “MyC”). That "), and this policy explains how to access your personal information. This policy applies to the personal information that we collect on the MyCN website (the “Site”) and you must read it in conjunction with reading the terms of website use.

When it is mentioned in the privacy policy "we", or "our", we mean My CN.

When it is mentioned in the privacy policy "you" or "your" we mean the user of the website.

Your viewing and use of the website - or your obtaining any goods or services from us - will be deemed your agreement to the Privacy Policy. If you do not agree to this policy, you must stop using or accessing the website.

1. Information security

MyCN may collect two types of information about users and subscribers; Namely:

A) Personal information (including - for example: your name, address, phone number, email address, date of birth, and payment information), which may be collected from you when you voluntarily provide this information through the following methods, for example:

  • Register and create a membership account on the site;
  • Participate in surveys and promotions available on the website;
  • Contact us through the contact information available on the “Contact Us” page on the website or through customer service over the phone.
  • Interact with us on our social media platforms or on our website.
  • Other sources such as third parties; This is when it is necessary to do so, or when it is necessary to carry out normal business.

B) aggregate information generated by MyCN systems, which does not relate to you personally; Whereas, we can obtain some information by automatic means when you visit our website; Such as the Internet Protocol (IP) address of the device you use to connect to the Internet and the pages you enter. By gathering this information, we can optimize the website design for your visitors and learn about your favorite products and services. MyCN collects this information through various means, such as "cookies" (see below under the heading "cookies and tracking".

Failure to provide the necessary personal information upon request may result in some services being unavailable to you.

MyCN may collect some additional information from you regarding promotions, as well as any information that you provide when you interact with MyCN; Such as information that is requested from you through customer service, and during participation in surveys.

2. Disclosure of information

MyCN may disclose:

  • Your information for our worldwide affiliates, licensees and joint venture partners for the purposes described in this Privacy Policy.
  • Any information collected about you to third parties for the purpose of providing the services requested by you.
  • Aggregate tracking information and other information that does not reveal your identity to third parties.
  • Your personal information to third parties; When MyCN believes - in good faith - that the law or legal process requires the disclosure of this information.
  • Your personal information is with third parties, provided MyCN has prior authorization from you; Which may be obtained from you at the time the information is collected.

3. Use of personal information

MyCN uses the personal information it collects in the following matters:

Verify your identity and assist you when you forget your password or login details for any of the MCN registration services.

Help provide the services you request.

Providing you with additional information about other websites and services that MyCN thinks are of interest to you.

Additional marketing, promotional and advertising purposes; Including doing direct marketing, market research and questionnaires.

Internal purposes, such as developing and managing our sites, analyzing data, and complying with obligations, policies and legal procedures

Ensure that you display the information most relevant to your person and interests.

Prevent and detect any misuse of fraudulent activities or activities.

Any other use authorized by you.

MyCN will seek your consent if you wish to use your personal information for any purposes other than those for which you previously agreed.

4. Cookies and tracking

This website uses a "cookie" that is transferred to your computer's hard drive. This file can identify your IP address, the operating system you are using (such as Microsoft Windows, Mac OS / S, or Linux), and which browser You use it (such as Internet Explorer, Safari, or Firefox, in addition to the browser version number), your site (to determine the country from which you enter the website) and other user information (such as your username).

MyCN can use the information produced by cookies to:

  • Track traffic patterns to and from the website.
  • Ensure that the advertisement appears to the target person.
  • Enabling you to access the website and using specific services, and enabling only the registered user to access all website contents.

You can choose to disable cookies by turning them off in your browser and / or deleting them from your hard drive. You do not need to turn on cookies to use the website but you will need them to log in to the site and access customized or safe content on the website. It should be noted that some websites do not function properly if cookies are disabled.

MyCN uses Google Analytics in accordance with Google's Terms of Service and this Privacy Policy. Google will transfer and store the information generated by the Google Analytics tool - including your IP address - to servers located in the United States. The information collected by Google Analytics does not include any personal or related information. Google does not share the information collected with other Google products and tools. This information enables the evaluation of the use of this website, the analysis of user behavior, and the improvement of the user's performance in his use of the website. You can get more information on disabling Google Analytics at the following link: https://tools.google.com/dlpage/gaoptout.

5. Content for service providers, advertisers and partners

This Privacy Policy does not apply to third-party websites; Which have links on our website, and do not apply to other companies and people who can be listed on our website as suppliers. MyCN is not responsible for data collection practices, privacy policies or the content of websites other than this website; Including: any websites that can be accessed via any link on this website. In the event that you wish to inquire about the privacy policies and practices of other websites before submitting your personal information; You should contact the operators of these sites directly.

6. Option to subscribe and unsubscribe

If the purpose of collecting, using or disclosing your personal information by MyCN is contrary to the purposes stated in the Privacy Policy, MyCN will allow you to choose between:

Unsubscribe and not receive specific services or participate in specific interactive areas.

Subscribe to consent to MyCN's contact with you; With regard to specific matters, such as: notifying you of new website features, "beta" software testing or promotional activities.

7. Protect your personal information

Securing your personal information is important to MCC. We have appropriate administrative, technical and physical safeguards to ensure that your personal information that you provide on this website is protected from unintentional, illegal or unauthorized destruction, loss, change, access, disclosure or use, and other unauthorized methods. Legal. To protect your personal information; We use many security technologies including secure servers, encryption and physical protection measures for the sites on which the data is stored. MyCN will examine these security measures and enhance them from time to time as necessary. It is important for you to protect you from unauthorized access to your login information; Including your password.
Please be aware that no method for transmitting data over the Internet or for electronic storage is 100% secure. Therefore, MyCN cannot guarantee the absolute security of your personal information.

8. Disclosure of information to the outside

MyCN may transfer your personal information collected to countries other than the country in which you initially provided your information. These countries may not have the same data protection laws as in the country in which you provided your information. When transferring your information to other countries, MyCN will protect that information as described in this Privacy Notice. We may also disclose your personal information - as required or permitted by law - to law enforcement, government and regulatory authorities for security and customs purposes.

9. Information retention, correction and updating

Your information will be collected and managed for the purposes specified in the Privacy Policy. MyCN may allow third parties to access your information only for the purposes described in the Privacy Policy. MyCN will take all necessary measures to ensure that your information is handled securely in accordance with the Privacy Policy.

MyCN enables you to correct or change the data collected at any time; And whenever the need arises, except for some restricted data fields which will be placed as such in your account; For example: your country of residence. If you would like to modify a restricted data field or if you have any questions about how MyCN services work, or about the privacy policy, please contact us.

10. Adjustments

MyCN reserves the right to change the Privacy Policy and all terms at any time, without sending you a notification. Your continued use of the website constitutes your agreement to the revised Privacy Policy, and that the revised version of the Privacy Policy replaces all previous versions.

We also note to our dear customers to review the terms periodically ...

11. Payment, buying and selling policy

  • The merchant is obligated to manage the payment, sale and purchase transactions that take place in his store through the payment methods specified in this agreement.
  • All fees are calculated in Saudi riyals, and the merchant must pay all fees due to the platform in addition to any other expenses added by the "MyCn" platform, provided that payment is made by the approved and specified means available through the platform.
  • Not all the "MyCN" platform packages and offers are free for merchants or stores, as some of these packages and offers are subject to varying fees.
  • The MyCN platform may impose fees on merchants or stores, depending on the offers or packages they join or the policies they use.
  • "MyCN" platform reserves the right to add, increase, decrease or deduct any fees or expenses according to the rules and provisions of this agreement, on any of the registrants, regardless of the reason for their registration.
  • The "MyCN" platform has the right to reject or cancel the purchases, whether paid or not, with the obligation of the MyCn platform to inform the user within five days of any of the communication methods available for the MyCn platform.
  • The merchant agrees and acknowledges that he will not make false or manipulative purchases on the "MyCn" platform, and he will not use a false name or any unreal personal information, or use a credit card that does not belong to him without an authorization to purchase, as the MyCN platform has it. The right to take appropriate legal action against anyone who conducts fraudulent operations of this kind.
  • All merchants acknowledge and all stores acknowledge with their full knowledge and negligence that the management of the "MyCN" platform in its transfer of funds for their commercial activities within the "My CN" platform is subject to the authority and powers of the Monetary Agency in the Kingdom of Saudi Arabia, and as a result, the platform reminds all stores and traders that they are Delay in transferring some funds as a result of the restrictions of the Monetary Agency and the Ministry of Commerce and Investment and the e-commerce regulations imposed on electronic buying and selling.
  • The MyCN platform reserves the right to impose any fees on merchants or stores as a result of their operations within the platform, and the fees may be, for example, but not limited to: government agency fees, bank fees, administrative fees or any other fees that the platform is required to pay as a result of its activity. The merchant or the store.
  • The MyCN platform provides through its partners the payment and payment system in the platform. It can be done entirely online through the payment options available on the platform or through any payment method provided by the MyCN platform from time to time.
  • The MyCN platform has the right to prevent the completion of any payment process that violates the rules and provisions of the usage agreement or cancel any purchase or sale request as a result of a technical or technical error in the platform that led to the difference in the prices offered on the platform from the market value of the product, including a loss for the Mai platform. CNN does not assume responsibility for these sums on the My CN platform.
  • There is no relationship to the MyCN platform with the method of payment on receipt, so this method of payment is subject to the relationship between the consumer, the merchant and the service provider.
  • The management of the MyCn platform has the right to cancel, amend or change any of the payment methods that it has made available on the platform.